Pricing and payment policy

Fees & Payments Policy 

Last edited: February 27, 2023

Sellers may be charged for using some of’s services. This Fees & Payments Policy explains your fees and taxes and how to pay them.

This policy was published on February 27, 2023 and will take effect on February 27, 2023. 

This policy is a part of our Terms of Use. By opening a shop or using any of our services which require payment, you’re agreeing to this policy and our Terms of Use.

Types of Fees

Fee Avoidance

Paying Your Fees Payments


Other Governmental Fees, Charges and Levies

Marketplace Reporting of Seller Information Gift Cards, Credits, and Coupons

  1. Types of Fees

Users may be required to pay the following types of fees. Please note that all fees are listed exclusive of any value-added tax (VAT) or similar taxes that may apply. See the Taxes section below for further details. It's important to note that all service fees, including prepaid fees, are non-refundable.

Commission Fees

When you make a sale through, you will be charged a commission fee of 10% of the price you display for each listing plus the amount you charge for shipping and gift wrapping.


Shipping Fees users are responsible for shipping and handling fees associated with using and making sales through’s services.

For more information, please see the Shipping Policy.

  1. Paying your Fees will automatically deduct all fees owed from your payment account. Provided you have sufficient funds in your payment account no further payment action is required. If your payment account does not contain sufficient funds you will not receive your order. You may pay your outstanding balance manually by credit card, debit card, PayPal, or any other options provided by Shopify Payments.'s uses an automatic billing system for all applicable fees.

Your statement is available in your payment account at the beginning of each month, and will detail all sales and fees activity from the preceding month. may suspend your selling privileges at any time pending payment of your outstanding balance. operates on a basis of authorizing orders after receiving full payment. In the event an order is processed without receiving full payment will contact involved parties for further information. We reserve the right to suspend any activity and pursue payment within legal boundaries.

  1. Taxes

Aside from the limited circumstances set out below, you are responsible for collecting and paying any taxes associated with using and making sales through’s services.

For purposes of these Terms, please note that while some countries may refer to VAT using other terms, e.g., Goods and Services Tax ("GST") or Harmonized Sales Tax ("HST"), we'll just refer to VAT, GST, HST and any local sales taxes collectively as "VAT" unless the context requires otherwise.

  1. Listing your items on

To comply with applicable US tax laws, will calculate, collect and remit sales tax on your behalf for orders shipped to customers residing in US locations. 

If you sell on and reside in Canada, you need to include applicable taxes in your listing prices, except in cases where local tax legislation requires to collect the taxes on your behalf. As different jurisdictions in Canada at both a federal and provincial level apply different collection requirements for online marketplaces (e.g., GST/HST and provincial sales taxes) in Canada), may apply taxes to sales on a tax-excluded basis using the appropriate factors so that the taxes you include in your prices are not taxed again.

If you sell on and reside outside of the US or Canada, you may need to include applicable taxes in your listing prices.

You can learn more about how taxes are displayed and communicated to buyers in different jurisdictions in this Help article.

Where is required to collect sales tax/VAT on your behalf, will use the category you assigned to each listing to calculate, collect, and remit the applicable taxes. You are solely responsible for ensuring that all of your listings are properly categorized, and you agree to indemnify for any losses it incurs in connection with any miscategorization of your listings by you.

Please remember that's fees do not include any withholding taxes that might apply in your home country. You are required to pay the full amount of our fees and may not deduct any applicable withholding taxes from that amount.

In certain jurisdictions, where required to comply with applicable laws, may withhold taxes from payments made to you or on your sales made through

  1. Taxes on Seller Services

US Sales Tax on Subscription Fees

VAT on Seller Fees

Depending on your business status and location, may be required to apply VAT on seller fees charged each month and remit it to the relevant tax authority. VAT is collected on all fees for sellers located in countries where VAT should be applied. Note that fees listed in this policy are exclusive of VAT. 

  1. Taxes We Collect and Remit from Buyers

United States Sales Tax

In most US states, as applicable, will collect the sales tax amount from the buyer and pay this to the relevant tax authority. If the sale was made through Payments, the sales tax amount will appear in your payment account and is deducted from your current balance.

For items shipped to certain states, including but not limited to Washington state (or, for digital items, those purchased with a Washington state billing address), will use the category you assigned to each listing to calculate, collect, and remit the applicable sales tax based on the buyer's location in the US. For a full list of these states, please see here.

Digital VAT Fees

Under local laws in certain countries, is required to collect and remit VAT to the relevant tax authorities when you sell a digital item delivered via automatic download to the buyer. See this Help article for further details. will automatically display the increased amount charged to the buyer of the digital item to collect the correct amount of VAT, and we will remit it to the tax authorities. If the sales were made through Payments, will collect the VAT amount from the buyer and pay the VAT to the relevant tax authority, and you will not have to take any further action. If the sale was not made through Payments, you will receive the additional amount paid by the buyer for the VAT, and you will need to pay this amount to The VAT amount paid by the buyer will appear on your payment account and will be deducted from your current balance.

  1. Other Governmental Fees, Charges and Levies

Certain jurisdictions may require to collect other fees, charges or levies (e.g., environmental fees) from buyers and to remit those amounts to the relevant governmental authorities. Where is required by law to collect such amounts, they will be charged to buyers at checkout.

  1. Marketplace Reporting of Seller Information

Where legally required, will report your personal details and details of your transactions to relevant governmental authorities.

For US sellers, will issue 1099-K forms to certain sellers to comply with IRS and applicable state requirements. You may opt in at any time to receive your 1099-K form electronically. You can learn more in this Help article. will not disclose any personal information to any third parties unless legally required to do so.